Privacy Policy

Personal Details

When you sign up for membership or book a session, we'll need the usual suspects: name, email, phone number, address, date of birth. We also collect emergency contact info - because safety first, always.

Health & Fitness Data

Here's where it gets specific to what we do. We might collect injury history, fitness goals, training experience, body composition metrics, and progress photos (only if you opt in). This stuff helps us design programs that won't wreck you and actually move the needle on your gains.

Payment Information

Credit card details, billing address, membership tier info. We use secure payment processors - we don't store full card numbers on our systems.

Usage Data

Check-in times, class attendance, equipment usage, website browsing patterns. Helps us figure out when we need more squat racks and what programs people actually want.

We're not in the business of selling your data or spamming you with junk. Here's what we actually do with your info:

• Run the facility: Process memberships, schedule classes, manage bookings, handle payments
• Keep you safe: Track medical conditions, monitor proper progressions, have emergency contacts ready
• Personalize your training: Design programs based on your goals and limitations, track your progress over time
• Stay in touch: Send class reminders, membership renewals, important facility updates (we're not gonna flood your inbox)
• Improve our services: Analyze what's working and what's not, adjust programming based on feedback
• Marketing: Occasionally send info about new programs or special offers (you can opt out anytime)

We won't share your personal training data or health info with anyone outside our coaching staff without explicit permission. Your numbers are your business.

Your data's stored on secure servers in Canada - we keep it local. We use industry-standard encryption and security measures, though let's be real, nothing's 100% bulletproof.

How long we keep stuff:

• Active member data: For the duration of your membership plus 2 years
• Financial records: 7 years (tax law requirement, not our choice)
• Health & training data: Until you request deletion or 3 years after membership ends
• Marketing data: Until you unsubscribe

After that, we either delete it or anonymize it for basic stats. We're not hoarders.

You've got control over your data. Here's what you can do:

To exercise any of these rights, shoot us an email at forge@warforgedenclave.info or call (604) 555-8947.

Yeah, we use cookies on our website - the digital kind, not the protein kind (though we support both).

What we track:

• Essential cookies: Keep you logged in, remember your preferences, basic functionality
• Analytics cookies: Google Analytics to see how people use the site, what pages are popular, where people drop off
• Marketing cookies: Retargeting pixels if you've shown interest but haven't signed up yet

You can disable cookies in your browser settings, but some features might not work properly. Your call.

We work with a few trusted partners to keep things running smooth. They only get access to what they need, and they're contractually bound to protect your data.

Who we share with:

• Payment processors: Stripe/Square for handling transactions securely
• Email service: For newsletters and automated reminders (not marketing spam)
• Cloud storage: Canadian servers for data backup and storage
• Scheduling software: Class booking and calendar management
• Nutrition partners: If you opt into our consulting services, we might share relevant data with certified nutritionists

We don't sell your data to marketers, data brokers, or anyone else. Period.

We take security seriously - think of it like spotting a heavy lift. We've got your back.

That said, no system's perfect. If we ever experience a data breach, we'll notify affected members within 72 hours and take immediate action to fix it.

Things change - laws evolve, we add new services, technology advances. When we update this policy, we'll post the new version here and update the date at the top.

For major changes that affect how we use your data, we'll send you a heads-up email at least 30 days before the changes take effect. You'll have the option to review and decide if you're cool with it.

If you keep using our services after the update goes live, we'll take that as acceptance. If you're not down with the changes, you can cancel your membership with no penalty during that 30-day window.

Got questions, concerns, or want to exercise your privacy rights? We're here to help. No automated responses or runaround - you'll talk to real people.